Available for New Opportunities

Soundarya
Sainathan

Business Analyst · Fintech & Financial Services

Experienced Business Analyst with 3 years specialising in Fintech & Financial Services — translating complex business problems into clear, actionable requirements. Expert in BRD/FRD documentation, user stories, UAT, and bridging stakeholders with delivery teams.

3+Years Experience
4Case Studies
Soundarya Sainathan

About Me

I am a Business Analyst with 3 years of experience in Banking & Financial Services, specializing in requirement gathering, BRD/FRD documentation, user stories, and UAT support. I work closely with stakeholders, developers, and QA teams to ensure business requirements are clearly understood and effectively implemented.

I have hands-on experience in analyzing business needs, performing gap analysis, and translating them into functional solutions within Agile environments. My work focuses on improving process efficiency, reducing manual effort, and ensuring smooth delivery of projects.

I am also skilled in Advanced Excel and SQL for data analysis and reporting, and currently upskilling in Power BI to enhance data-driven decision making.

BRD / FRD User Stories UAT Support Gap Analysis Agile / Scrum SQL Advanced Excel Power BI ↗
🏦
Banking & Fintech Focus
Deep domain knowledge across remittance, fraud detection, ATM operations, and insurance analytics in regulated financial environments.
🔗
Bridge Between Business & Tech
Skilled at translating ambiguous business needs into precise functional requirements that development and QA teams can action confidently.
📊
Data-Driven Mindset
Leverage SQL and Advanced Excel for analysis and reporting, with active upskilling in Power BI to strengthen data-driven storytelling.
Agile Delivery Experience
Comfortable working in fast-paced Agile/Scrum teams — writing epics, managing backlogs, and facilitating sprint ceremonies.

Core Expertise

📋
Requirements Engineering

Eliciting, documenting, and managing business and functional requirements via BRD & FRD with precision and clarity.

🗂️
Process Mapping

Designing As-Is and To-Be process flows to identify gaps and streamline operations across banking workflows.

📝
User Story Writing

Crafting detailed user stories and acceptance criteria aligned to Agile delivery in cross-functional teams.

🧪
UAT & QA Support

Building UAT scenarios, coordinating testing cycles, and ensuring requirements are faithfully implemented.

🤝
Stakeholder Management

Facilitating discussions between business stakeholders, developers, and QA teams for effective delivery.

🔍
Data & SQL Analysis

Leveraging SQL and data tools to derive insights, validate data, and support reporting and decision-making.

BA Case Studies

01
Cross-Border Payments

BridgePay — Remittance Platform Modernisation

ProblemInefficient remittance process with manual steps and persistent compliance challenges causing delays.
My RoleBusiness Analyst — requirement gathering, BRD documentation, user stories, and stakeholder facilitation.
ApproachDesigned As-Is/To-Be process flows, aligned regulatory requirements, and defined acceptance criteria.
✦ Improved transaction flow and reduced manual processing effort significantly.
02
Risk & Compliance

Intelligent Fraud Detection System

ProblemSignificant delays in identifying fraudulent transactions, increasing financial exposure and risk.
My RoleBusiness Analyst — BRD/FRD preparation, business rule definition, and UAT scenario design.
ApproachDefined fraud detection rules, collaborated with data teams, and built comprehensive UAT plans.
✦ Enhanced fraud detection efficiency and measurably reduced organisational risk.
03
Operations

Smart ATM Cash Management

ProblemFrequent ATM cash shortages resulting from poor demand forecasting and manual replenishment processes.
My RoleBusiness Analyst — requirements gathering, process flow design, and user stories for automation.
ApproachMapped current state gaps, defined automation requirements, and aligned with ops and tech teams.
✦ Reduced ATM downtime and improved operational efficiency through predictive automation.
04
Insurance Analytics

PawSure Insurance KPI Analytics

ProblemManual tracking of insurance KPIs created reporting bottlenecks and delayed executive decision-making.
My RoleBusiness Analyst — SQL-driven data analysis and stakeholder reporting insights generation.
ApproachDeveloped SQL queries, created data models, and translated findings into actionable stakeholder dashboards.
✦ Eliminated manual reporting effort and enabled significantly faster, data-driven decisions.

Skills & Tools

BA Artefacts
BRD / FRD Documentation
User Stories & Epics
Acceptance Criteria
Use Cases & Wireframes
Process & Analysis
As-Is / To-Be Mapping
Gap Analysis
Root Cause Analysis
SQL & Data Analysis
Methodologies
Agile / Scrum
Waterfall
UAT Planning
SDLC
Tools
JIRA / Confluence
MS Visio / Lucidchart
Excel / SQL
Figma (basic)
Soft Skills
Stakeholder Communication
Facilitation & Workshops
Problem Solving
Attention to Detail

Let's Work
Together

I'm currently open to Business Analyst roles in Fintech & Financial Services. If you're looking for someone who bridges business and technology with clarity and precision, I'd love to connect.